8. SPEAKER 후보 슬롯 및 응답쌍 상세보고서
논문 작성용 상세 본문
통화별로 SPEAKER_00 후보와 SPEAKER_01 후보 슬롯을 각각 하나씩 유지해 총 2,000개의 통화-화자 슬롯을 구성했다.
SPEAKER_01이 실제 검출되지 않은 일부 통화도 0초 슬롯으로 보존해 통화별 2개 슬롯 구조가 깨지지 않도록 했다.
S0→S1 응답쌍은 시간 순서상 S0 발화 뒤에 S1 발화가 이어지는 후보 쌍이며, 역할이나 인과를 의미하지 않는다.
1,000통화마다 두 개의 화자 후보 슬롯을 유지해 총 2,000개의 통화-화자 레코드를 구성하였다.
실제 두 번째 화자가 검출되지 않은 40개 통화는 누락 처리하지 않고 0초 슬롯으로 보존하여 표본 구조를 유지했다.
28,149개 응답쌍은 시간 순서상 앞선 발화와 뒤따른 발화를 연결한 탐색 단위이며 역할과 인과를 의미하지 않는다.
분석 수치 및 결과표
표 8-1. 화자 후보 슬롯
| 항목 | 값 | 해석 |
|---|---|---|
| S0 슬롯 | 1,000 | 통화별 1개 |
| S1 슬롯 | 1,000 | 통화별 1개 |
| 실제 검출 S0 | 1,000 | 검출 |
| 실제 검출 S1 | 960 | 검출 |
| 미검출 S1 | 40 | 0초 슬롯 보존 |
표 8-2. 응답쌍 구성
| 항목 | 값 | 주의 |
|---|---|---|
| S0→S1 응답쌍 | 28,149 | 시간 순서 후보 |
| 고객/상담사 확정 | 미완료 | role mapping 필요 |
| 인과 해석 | 금지 | 관찰적 순서만 존재 |
표 8-Q. 연구 질문
| 번호 | 연구 질문 |
|---|---|
| 1 | 통화별 2개 화자 후보 슬롯을 누락 없이 구성했는가? |
| 2 | 응답쌍은 어떤 기준으로 생성되고 어떤 해석 한계를 가지는가? |
표 8-M. 분석 방법 및 도구
| 순서 | 방법/도구 |
|---|---|
| 1 | Balanced speaker slots |
| 2 | Missing-speaker preservation |
| 3 | Temporal response-pair generation |
| 4 | Role-mapping guard |
분석 그림 및 도식
원본 분석 산출물 연계
산출물 CSV: research_continuity/25_customer_agent_interaction_v182/agent_candidate_segments_v182.csv (행 28,233, 열 7)
대용량 표 요약·앞/뒤 표본 포함, 원본은 데이터 ZIP 수록
| audio_name | speaker | role_candidate | start_sec | end_sec | duration_sec | audio_path_private |
|---|---|---|---|---|---|---|
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 4.267 | 7.439 | 3.172 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 7.76 | 10.679 | 2.919 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 10.797 | 10.932 | 0.135 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 12.164 | 19.471 | 7.307 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 19.977 | 20.281 | 0.304 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 21.817 | 28.735 | 6.919 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 29.123 | 32.718 | 3.594 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 38.354 | 38.405 | 0.051 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 38.911 | 45.425 | 6.514 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 45.627 | 48.04 | 2.413 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 49.593 | 54.487 | 4.894 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 54.959 | 56.714 | 1.755 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 56.849 | 57.22 | 0.371 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 58.925 | 63.886 | 4.961 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 64.122 | 69.623 | 5.501 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 70.18 | 73.893 | 3.713 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 74.416 | 78.601 | 4.185 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 82.297 | 82.668 | 0.371 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 86.887 | 88.203 | 1.316 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 89.148 | 89.705 | 0.557 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 89.789 | 90.059 | 0.27 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 92.573 | 98.362 | 5.788 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 99.779 | 104.909 | 5.13 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 105.247 | 106.175 | 0.928 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 117.97 | 120.957 | 2.987 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| ... 중간 28,183행은 전체 데이터 부록 ZIP에 원본으로 포함 ... | ||||||
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 61.76 | 64.358 | 2.599 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 67.733 | 70.231 | 2.498 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 72.61 | 78.415 | 5.805 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 83.343 | 88.118 | 4.776 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 88.422 | 88.439 | 0.017 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 88.456 | 89.249 | 0.793 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 90.042 | 92.084 | 2.042 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 92.422 | 92.776 | 0.354 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 93.89 | 94.092 | 0.203 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 94.7 | 96.809 | 2.109 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 98.463 | 99.003 | 0.54 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 100.673 | 102.58 | 1.907 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 103.053 | 103.154 | 0.101 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300998.wav | SPEAKER_01 | agent_candidate | 5.954 | 6.022 | 0.068 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_01 | agent_candidate | 6.68 | 6.933 | 0.253 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_01 | agent_candidate | 13.97 | 15.286 | 1.316 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_01 | agent_candidate | 15.961 | 23.723 | 7.762 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_01 | agent_candidate | 32.92 | 41.155 | 8.235 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_01 | agent_candidate | 43.366 | 44.767 | 1.401 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300999.wav | SPEAKER_01 | agent_candidate | 1.432 | 5.448 | 4.016 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
| 09__350002022300999.wav | SPEAKER_01 | agent_candidate | 6.612 | 16.231 | 9.619 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
| 09__350002022300999.wav | SPEAKER_01 | agent_candidate | 16.552 | 20.888 | 4.337 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
| 09__350002022300999.wav | SPEAKER_01 | agent_candidate | 21.209 | 24.027 | 2.818 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
| 09__350002022300999.wav | SPEAKER_01 | agent_candidate | 27.47 | 28.145 | 0.675 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
| 09__350002022300999.wav | SPEAKER_01 | agent_candidate | 31.756 | 32.887 | 1.131 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
산출물 CSV: research_continuity/25_customer_agent_interaction_v182/customer_candidate_segments_v182.csv (행 29,386, 열 7)
대용량 표 요약·앞/뒤 표본 포함, 원본은 데이터 ZIP 수록
| audio_name | speaker | role_candidate | start_sec | end_sec | duration_sec | audio_path_private |
|---|---|---|---|---|---|---|
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 0.031 | 3.119 | 3.088 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 4.283 | 4.57 | 0.287 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 5.768 | 6.832 | 1.063 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 10.679 | 10.797 | 0.118 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 19.69 | 19.977 | 0.287 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 28.313 | 28.347 | 0.034 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 35.367 | 36.903 | 1.536 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 40.193 | 40.936 | 0.742 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 45.779 | 46.133 | 0.354 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 54.25 | 54.47 | 0.219 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 54.487 | 54.773 | 0.287 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 78.601 | 80.896 | 2.295 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 81.402 | 84.102 | 2.7 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 88.203 | 89.789 | 1.586 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 90.059 | 90.515 | 0.456 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 106.478 | 111.288 | 4.809 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 111.524 | 116.485 | 4.961 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 119.202 | 119.742 | 0.54 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 122.932 | 124.18 | 1.249 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 124.636 | 125.024 | 0.388 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 130.39 | 131.251 | 0.861 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 131.572 | 132.078 | 0.506 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 136.955 | 139.081 | 2.126 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 145.122 | 145.628 | 0.506 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 149.864 | 150.472 | 0.607 | C:\jupyter_env\VOC_full\00__350002022300000.wav |
| ... 중간 29,336행은 전체 데이터 부록 ZIP에 원본으로 포함 ... | ||||||
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 80.238 | 83.613 | 3.375 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 86.549 | 87.983 | 1.434 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 88.118 | 88.203 | 0.084 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 88.388 | 88.422 | 0.034 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 88.439 | 90.312 | 1.873 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 91.51 | 92.253 | 0.743 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 92.371 | 93.4 | 1.029 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 95.02 | 95.78 | 0.759 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 97.518 | 98.362 | 0.844 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 99.003 | 100.555 | 1.552 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 101.686 | 103.053 | 1.367 | C:\jupyter_env\VOC_full\09__350002022300997.wav |
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | 0.318 | 3.794 | 3.476 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | 4.351 | 7.034 | 2.683 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | 7.81 | 10.257 | 2.447 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | 10.882 | 12.299 | 1.418 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | 13.109 | 13.97 | 0.861 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | 15.657 | 16.298 | 0.641 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | 23.723 | 24.415 | 0.692 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | 42.978 | 43.113 | 0.135 | C:\jupyter_env\VOC_full\09__350002022300998.wav |
| 09__350002022300999.wav | SPEAKER_00 | customer_candidate | 0.773 | 1.195 | 0.422 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
| 09__350002022300999.wav | SPEAKER_00 | customer_candidate | 5.988 | 6.292 | 0.304 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
| 09__350002022300999.wav | SPEAKER_00 | customer_candidate | 20.365 | 20.635 | 0.27 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
| 09__350002022300999.wav | SPEAKER_00 | customer_candidate | 24.027 | 24.837 | 0.81 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
| 09__350002022300999.wav | SPEAKER_00 | customer_candidate | 25.225 | 31.165 | 5.94 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
| 09__350002022300999.wav | SPEAKER_00 | customer_candidate | 32.887 | 34.405 | 1.519 | C:\jupyter_env\VOC_full\09__350002022300999.wav |
산출물 CSV: research_continuity/25_customer_agent_interaction_v182/other_speaker_segments_v182.csv (행 0, 열 0)
전체 행 포함
산출물 CSV: research_continuity/25_customer_agent_interaction_v182/speaker0_customer_candidate_call_records_1000_v194.csv (행 1,000, 열 17)
대용량 표 요약·앞/뒤 표본 포함, 원본은 데이터 ZIP 수록
| audio_name | speaker | role_candidate | segment_count | total_speech_sec | speech_ratio_in_call | mean_segment_sec | median_segment_sec | first_start_sec | last_end_sec | side_status | detected_in_diarization | missing_reason | speaker_side_key | role_confirmed | claim_policy | unit_definition |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 89 | 141.581 | 0.270357 | 1.590798 | 1.063 | 0.031 | 522.093 | DETECTED | Y | 00__350002022300000.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300001.wav | SPEAKER_00 | customer_candidate | 29 | 59.638 | 0.411135 | 2.056483 | 1.401 | 0.301 | 145.358 | DETECTED | Y | 00__350002022300001.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300002.wav | SPEAKER_00 | customer_candidate | 17 | 33.024 | 0.528485 | 1.942588 | 1.063 | 3.001 | 63.076 | DETECTED | Y | 00__350002022300002.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300003.wav | SPEAKER_00 | customer_candidate | 12 | 24.081 | 0.452446 | 2.00675 | 1.7385 | 1.786 | 54.082 | DETECTED | Y | 00__350002022300003.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300004.wav | SPEAKER_00 | customer_candidate | 14 | 35.707 | 0.688792 | 2.5505 | 2.472 | 1.313 | 51.922 | DETECTED | Y | 00__350002022300004.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300005.wav | SPEAKER_00 | customer_candidate | 7 | 10.664 | 0.393738 | 1.523429 | 1.755 | 2.697 | 29.275 | DETECTED | Y | 00__350002022300005.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300006.wav | SPEAKER_00 | customer_candidate | 26 | 37.276 | 0.384431 | 1.433692 | 1.139 | 0.79 | 97.012 | DETECTED | Y | 00__350002022300006.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300007.wav | SPEAKER_00 | customer_candidate | 32 | 67.232 | 0.305414 | 2.101 | 2.076 | 4.199 | 220.047 | DETECTED | Y | 00__350002022300007.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300008.wav | SPEAKER_00 | customer_candidate | 12 | 24.656 | 0.324618 | 2.054667 | 1.6455 | 2.393 | 76.036 | DETECTED | Y | 00__350002022300008.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300009.wav | SPEAKER_00 | customer_candidate | 16 | 25.819 | 0.375833 | 1.613687 | 1.451 | 0.824 | 68.999 | DETECTED | Y | 00__350002022300009.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300010.wav | SPEAKER_00 | customer_candidate | 2 | 6.294 | 0.958867 | 3.147 | 3.147 | 0.031 | 6.595 | DETECTED | Y | 00__350002022300010.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300011.wav | SPEAKER_00 | customer_candidate | 21 | 35.894 | 0.228741 | 1.709238 | 0.945 | 4.199 | 155.669 | DETECTED | Y | 00__350002022300011.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300012.wav | SPEAKER_00 | customer_candidate | 64 | 126.549 | 0.544763 | 1.977328 | 1.7635 | 1.229 | 233.53 | DETECTED | Y | 00__350002022300012.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300013.wav | SPEAKER_00 | customer_candidate | 58 | 191.377 | 0.597704 | 3.299603 | 2.143 | 0.79 | 320.977 | DETECTED | Y | 00__350002022300013.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300014.wav | SPEAKER_00 | customer_candidate | 11 | 19.811 | 0.418979 | 1.801 | 1.755 | 0.419 | 47.703 | DETECTED | Y | 00__350002022300014.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300015.wav | SPEAKER_00 | customer_candidate | 13 | 31.0 | 0.65914 | 2.384615 | 0.962 | 1.077 | 47.821 | DETECTED | Y | 00__350002022300015.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300016.wav | SPEAKER_00 | customer_candidate | 4 | 7.121 | 0.344193 | 1.78025 | 1.0885 | 1.313 | 16.484 | DETECTED | Y | 00__350002022300016.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300017.wav | SPEAKER_00 | customer_candidate | 7 | 7.948 | 0.368253 | 1.135429 | 0.709 | 1.229 | 22.103 | DETECTED | Y | 00__350002022300017.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300018.wav | SPEAKER_00 | customer_candidate | 119 | 291.259 | 0.560256 | 2.447555 | 1.924 | 1.364 | 520.642 | DETECTED | Y | 00__350002022300018.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300019.wav | SPEAKER_00 | customer_candidate | 5 | 8.269 | 0.613291 | 1.6538 | 1.198 | 1.027 | 14.037 | DETECTED | Y | 00__350002022300019.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300020.wav | SPEAKER_00 | customer_candidate | 162 | 210.332 | 0.203005 | 1.298346 | 0.861 | 0.031 | 1036.122 | DETECTED | Y | 00__350002022300020.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300021.wav | SPEAKER_00 | customer_candidate | 103 | 417.253 | 0.801651 | 4.051 | 3.392 | 1.668 | 521.097 | DETECTED | Y | 00__350002022300021.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300022.wav | SPEAKER_00 | customer_candidate | 5 | 13.787 | 0.555032 | 2.7574 | 0.878 | 2.326 | 26.693 | DETECTED | Y | 00__350002022300022.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300023.wav | SPEAKER_00 | customer_candidate | 68 | 215.477 | 0.72003 | 3.168779 | 2.6495 | 1.465 | 298.938 | DETECTED | Y | 00__350002022300023.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300024.wav | SPEAKER_00 | customer_candidate | 10 | 6.717 | 0.220035 | 0.6717 | 0.599 | 0.368 | 29.495 | DETECTED | Y | 00__350002022300024.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| ... 중간 950행은 전체 데이터 부록 ZIP에 원본으로 포함 ... | ||||||||||||||||
| 09__350002022300975.wav | SPEAKER_00 | customer_candidate | 6 | 15.846 | 0.61942 | 2.641 | 1.3585 | 6.916 | 26.018 | DETECTED | Y | 09__350002022300975.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300976.wav | SPEAKER_00 | customer_candidate | 34 | 65.137 | 0.54274 | 1.915794 | 1.7385 | 0.875 | 120.89 | DETECTED | Y | 09__350002022300976.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300977.wav | SPEAKER_00 | customer_candidate | 26 | 61.074 | 0.510034 | 2.349 | 2.4555 | 0.25 | 119.995 | DETECTED | Y | 09__350002022300977.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300978.wav | SPEAKER_00 | customer_candidate | 16 | 35.268 | 0.493266 | 2.20425 | 2.0505 | 0.605 | 72.104 | DETECTED | Y | 09__350002022300978.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300979.wav | SPEAKER_00 | customer_candidate | 2 | 4.911 | 0.941887 | 2.4555 | 2.4555 | 0.031 | 5.245 | DETECTED | Y | 09__350002022300979.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300980.wav | SPEAKER_00 | customer_candidate | 13 | 14.766 | 0.328586 | 1.135846 | 1.401 | 0.031 | 44.969 | DETECTED | Y | 09__350002022300980.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300981.wav | SPEAKER_00 | customer_candidate | 27 | 55.959 | 0.400013 | 2.072556 | 1.282 | 0.335 | 139.03 | DETECTED | Y | 09__350002022300981.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300982.wav | SPEAKER_00 | customer_candidate | 1 | 5.586 | 1.0 | 5.586 | 5.586 | 0.841 | 6.427 | DETECTED | Y | 09__350002022300982.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300983.wav | SPEAKER_00 | customer_candidate | 54 | 95.141 | 0.471759 | 1.76187 | 1.0715 | 0.588 | 202.261 | DETECTED | Y | 09__350002022300983.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300984.wav | SPEAKER_00 | customer_candidate | 1 | 5.602 | 1.0 | 5.602 | 5.602 | 0.993 | 6.595 | DETECTED | Y | 09__350002022300984.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300985.wav | SPEAKER_00 | customer_candidate | 7 | 9.247 | 0.205544 | 1.321 | 0.675 | 6.055 | 46.538 | DETECTED | Y | 09__350002022300985.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300986.wav | SPEAKER_00 | customer_candidate | 47 | 78.671 | 0.457597 | 1.673851 | 0.928 | 2.967 | 172.493 | DETECTED | Y | 09__350002022300986.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300987.wav | SPEAKER_00 | customer_candidate | 40 | 96.525 | 0.565943 | 2.413125 | 2.3795 | 0.672 | 171.228 | DETECTED | Y | 09__350002022300987.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300988.wav | SPEAKER_00 | customer_candidate | 9 | 22.46 | 0.138354 | 2.495556 | 0.641 | 26.204 | 163.752 | DETECTED | Y | 09__350002022300988.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300989.wav | SPEAKER_00 | customer_candidate | 111 | 217.061 | 0.416207 | 1.955505 | 1.401 | 0.031 | 521.452 | DETECTED | Y | 09__350002022300989.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300990.wav | SPEAKER_00 | customer_candidate | 39 | 95.46 | 0.554923 | 2.447692 | 1.654 | 0.655 | 172.679 | DETECTED | Y | 09__350002022300990.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300991.wav | SPEAKER_00 | customer_candidate | 44 | 110.209 | 0.739712 | 2.50475 | 2.371 | 0.622 | 149.611 | DETECTED | Y | 09__350002022300991.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300992.wav | SPEAKER_00 | customer_candidate | 11 | 19.862 | 0.325228 | 1.805636 | 1.89 | 0.554 | 60.899 | DETECTED | Y | 09__350002022300992.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300993.wav | SPEAKER_00 | customer_candidate | 4 | 14.26 | 0.48041 | 3.565 | 4.219 | 0.925 | 15.742 | DETECTED | Y | 09__350002022300993.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300994.wav | SPEAKER_00 | customer_candidate | 4 | 8.168 | 0.596814 | 2.042 | 1.0885 | 1.077 | 13.514 | DETECTED | Y | 09__350002022300994.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300995.wav | SPEAKER_00 | customer_candidate | 45 | 89.491 | 0.585337 | 1.988689 | 1.384 | 1.87 | 153.83 | DETECTED | Y | 09__350002022300995.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300996.wav | SPEAKER_00 | customer_candidate | 22 | 41.901 | 0.699644 | 1.904591 | 0.8355 | 0.368 | 59.92 | DETECTED | Y | 09__350002022300996.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 30 | 30.391 | 0.296891 | 1.013033 | 0.8015 | 0.79 | 103.053 | DETECTED | Y | 09__350002022300997.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | 8 | 12.353 | 0.277914 | 1.544125 | 1.1395 | 0.318 | 43.113 | DETECTED | Y | 09__350002022300998.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300999.wav | SPEAKER_00 | customer_candidate | 6 | 9.265 | 0.275482 | 1.544167 | 0.616 | 0.773 | 34.405 | DETECTED | Y | 09__350002022300999.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file |
산출물 CSV: research_continuity/25_customer_agent_interaction_v182/speaker0_to_speaker1_response_pairs_v182.csv (행 28,149, 열 13)
대용량 표 요약·앞/뒤 표본 포함, 원본은 데이터 ZIP 수록
| audio_name | source_speaker | target_speaker | source_role_candidate | target_role_candidate | source_turn_no | source_start_sec | source_end_sec | source_duration_sec | target_start_sec | target_end_sec | target_duration_sec | response_delay_sec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 1 | 0.031 | 3.119 | 3.088 | 4.267 | 7.439 | 3.172 | 1.148 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 2 | 4.283 | 4.57 | 0.287 | 7.76 | 10.679 | 2.919 | 3.19 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 3 | 5.768 | 6.832 | 1.063 | 7.76 | 10.679 | 2.919 | 0.928 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 4 | 10.679 | 10.797 | 0.118 | 10.797 | 10.932 | 0.135 | 0.0 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 5 | 19.69 | 19.977 | 0.287 | 19.977 | 20.281 | 0.304 | 0.0 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 6 | 28.313 | 28.347 | 0.034 | 29.123 | 32.718 | 3.594 | 0.776 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 7 | 35.367 | 36.903 | 1.536 | 38.354 | 38.405 | 0.051 | 1.451 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 8 | 40.193 | 40.936 | 0.742 | 45.627 | 48.04 | 2.413 | 4.691 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 9 | 45.779 | 46.133 | 0.354 | 49.593 | 54.487 | 4.894 | 3.46 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 10 | 54.25 | 54.47 | 0.219 | 54.959 | 56.714 | 1.755 | 0.489 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 11 | 54.487 | 54.773 | 0.287 | 54.959 | 56.714 | 1.755 | 0.186 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 12 | 78.601 | 80.896 | 2.295 | 82.297 | 82.668 | 0.371 | 1.401 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 13 | 81.402 | 84.102 | 2.7 | 86.887 | 88.203 | 1.316 | 2.785 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 14 | 88.203 | 89.789 | 1.586 | 89.789 | 90.059 | 0.27 | 0.0 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 15 | 90.059 | 90.515 | 0.456 | 92.573 | 98.362 | 5.788 | 2.058 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 16 | 106.478 | 111.288 | 4.809 | 117.97 | 120.957 | 2.987 | 6.682 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 17 | 111.524 | 116.485 | 4.961 | 117.97 | 120.957 | 2.987 | 1.485 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 18 | 119.202 | 119.742 | 0.54 | 121.16 | 125.21 | 4.05 | 1.418 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 19 | 122.932 | 124.18 | 1.249 | 125.345 | 129.547 | 4.202 | 1.165 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 20 | 124.636 | 125.024 | 0.388 | 125.345 | 129.547 | 4.202 | 0.321 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 21 | 130.39 | 131.251 | 0.861 | 134.305 | 136.955 | 2.649 | 3.054 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 22 | 131.572 | 132.078 | 0.506 | 134.305 | 136.955 | 2.649 | 2.227 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 23 | 136.955 | 139.081 | 2.126 | 140.566 | 143.013 | 2.447 | 1.485 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 24 | 145.122 | 145.628 | 0.506 | 147.08 | 149.746 | 2.666 | 1.452 |
| 00__350002022300000.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 25 | 149.864 | 150.472 | 0.607 | 151.94 | 153.998 | 2.059 | 1.468 |
| ... 중간 28,099행은 전체 데이터 부록 ZIP에 원본으로 포함 ... | ||||||||||||
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 19 | 70.99 | 71.497 | 0.506 | 72.61 | 78.415 | 5.805 | 1.113 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 20 | 80.238 | 83.613 | 3.375 | 88.422 | 88.439 | 0.017 | 4.809 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 21 | 86.549 | 87.983 | 1.434 | 88.422 | 88.439 | 0.017 | 0.439 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 22 | 88.118 | 88.203 | 0.084 | 88.422 | 88.439 | 0.017 | 0.219 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 23 | 88.388 | 88.422 | 0.034 | 88.422 | 88.439 | 0.017 | 0.0 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 24 | 88.439 | 90.312 | 1.873 | 92.422 | 92.776 | 0.354 | 2.11 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 25 | 91.51 | 92.253 | 0.743 | 92.422 | 92.776 | 0.354 | 0.169 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 26 | 92.371 | 93.4 | 1.029 | 93.89 | 94.092 | 0.203 | 0.49 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 27 | 95.02 | 95.78 | 0.759 | 98.463 | 99.003 | 0.54 | 2.683 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 28 | 97.518 | 98.362 | 0.844 | 98.463 | 99.003 | 0.54 | 0.101 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 29 | 99.003 | 100.555 | 1.552 | 100.673 | 102.58 | 1.907 | 0.118 |
| 09__350002022300997.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 30 | 101.686 | 103.053 | 1.367 | 103.053 | 103.154 | 0.101 | 0.0 |
| 09__350002022300998.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 1 | 0.318 | 3.794 | 3.476 | 5.954 | 6.022 | 0.068 | 2.16 |
| 09__350002022300998.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 2 | 4.351 | 7.034 | 2.683 | 13.97 | 15.286 | 1.316 | 6.936 |
| 09__350002022300998.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 3 | 7.81 | 10.257 | 2.447 | 13.97 | 15.286 | 1.316 | 3.713 |
| 09__350002022300998.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 4 | 10.882 | 12.299 | 1.418 | 13.97 | 15.286 | 1.316 | 1.671 |
| 09__350002022300998.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 5 | 13.109 | 13.97 | 0.861 | 13.97 | 15.286 | 1.316 | 0.0 |
| 09__350002022300998.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 6 | 15.657 | 16.298 | 0.641 | 32.92 | 41.155 | 8.235 | 16.622 |
| 09__350002022300998.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 7 | 23.723 | 24.415 | 0.692 | 32.92 | 41.155 | 8.235 | 8.505 |
| 09__350002022300998.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 8 | 42.978 | 43.113 | 0.135 | 43.366 | 44.767 | 1.401 | 0.253 |
| 09__350002022300999.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 1 | 0.773 | 1.195 | 0.422 | 1.432 | 5.448 | 4.016 | 0.237 |
| 09__350002022300999.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 2 | 5.988 | 6.292 | 0.304 | 6.612 | 16.231 | 9.619 | 0.32 |
| 09__350002022300999.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 3 | 20.365 | 20.635 | 0.27 | 21.209 | 24.027 | 2.818 | 0.574 |
| 09__350002022300999.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 4 | 24.027 | 24.837 | 0.81 | 27.47 | 28.145 | 0.675 | 2.633 |
| 09__350002022300999.wav | SPEAKER_00 | SPEAKER_01 | customer_candidate | agent_candidate | 5 | 25.225 | 31.165 | 5.94 | 31.756 | 32.887 | 1.131 | 0.591 |
산출물 CSV: research_continuity/25_customer_agent_interaction_v182/speaker1_agent_candidate_call_records_1000_v194.csv (행 1,000, 열 17)
대용량 표 요약·앞/뒤 표본 포함, 원본은 데이터 ZIP 수록
| audio_name | speaker | role_candidate | segment_count | total_speech_sec | speech_ratio_in_call | mean_segment_sec | median_segment_sec | first_start_sec | last_end_sec | side_status | detected_in_diarization | missing_reason | speaker_side_key | role_confirmed | claim_policy | unit_definition |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 105 | 189.085 | 0.361068 | 1.80081 | 0.861 | 4.267 | 523.713 | DETECTED | Y | 00__350002022300000.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300001.wav | SPEAKER_01 | agent_candidate | 32 | 67.567 | 0.465796 | 2.111469 | 1.7635 | 3.001 | 144.515 | DETECTED | Y | 00__350002022300001.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300002.wav | SPEAKER_01 | agent_candidate | 19 | 17.432 | 0.278966 | 0.917474 | 0.726 | 0.588 | 62.502 | DETECTED | Y | 00__350002022300002.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300003.wav | SPEAKER_01 | agent_candidate | 18 | 22.645 | 0.425466 | 1.258056 | 1.2655 | 0.858 | 50.74 | DETECTED | Y | 00__350002022300003.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300004.wav | SPEAKER_01 | agent_candidate | 17 | 19.185 | 0.370081 | 1.128529 | 0.742 | 0.082 | 50.437 | DETECTED | Y | 00__350002022300004.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300005.wav | SPEAKER_01 | agent_candidate | 6 | 17.112 | 0.631812 | 2.852 | 2.5905 | 2.191 | 29.191 | DETECTED | Y | 00__350002022300005.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300006.wav | SPEAKER_01 | agent_candidate | 27 | 33.682 | 0.347366 | 1.247481 | 0.81 | 3.102 | 97.754 | DETECTED | Y | 00__350002022300006.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300007.wav | SPEAKER_01 | agent_candidate | 31 | 58.944 | 0.267764 | 1.901419 | 1.181 | 0.031 | 220.165 | DETECTED | Y | 00__350002022300007.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300008.wav | SPEAKER_01 | agent_candidate | 12 | 26.916 | 0.354372 | 2.243 | 1.8395 | 0.082 | 75.547 | DETECTED | Y | 00__350002022300008.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300009.wav | SPEAKER_01 | agent_candidate | 19 | 26.106 | 0.380011 | 1.374 | 1.198 | 4.705 | 69.522 | DETECTED | Y | 00__350002022300009.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300010.wav | SPEAKER_01 | agent_candidate | 0 | 0 | 0 | MISSING_NO_SEGMENTS | N | No segment for this speaker label in pyannote output; kept as zero-slot for 1,000 x 2 audit balance | 00__350002022300010.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | |||||
| 00__350002022300011.wav | SPEAKER_01 | agent_candidate | 28 | 41.734 | 0.265957 | 1.4905 | 0.8355 | 1.162 | 158.082 | DETECTED | Y | 00__350002022300011.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300012.wav | SPEAKER_01 | agent_candidate | 33 | 86.742 | 0.373403 | 2.628545 | 2.481 | 1.246 | 232.585 | DETECTED | Y | 00__350002022300012.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300013.wav | SPEAKER_01 | agent_candidate | 92 | 134.245 | 0.419271 | 1.459185 | 0.962 | 2.326 | 320.538 | DETECTED | Y | 00__350002022300013.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300014.wav | SPEAKER_01 | agent_candidate | 12 | 11.729 | 0.248054 | 0.977417 | 0.827 | 2.798 | 45.813 | DETECTED | Y | 00__350002022300014.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300015.wav | SPEAKER_01 | agent_candidate | 6 | 17.397 | 0.369905 | 2.8995 | 2.894 | 10.207 | 48.108 | DETECTED | Y | 00__350002022300015.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300016.wav | SPEAKER_01 | agent_candidate | 9 | 9.367 | 0.452753 | 1.040778 | 0.945 | 1.263 | 21.952 | DETECTED | Y | 00__350002022300016.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300017.wav | SPEAKER_01 | agent_candidate | 5 | 13.315 | 0.616921 | 2.663 | 1.519 | 8.03 | 22.812 | DETECTED | Y | 00__350002022300017.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300018.wav | SPEAKER_01 | agent_candidate | 108 | 113.851 | 0.219 | 1.054176 | 0.7505 | 5.144 | 521.232 | DETECTED | Y | 00__350002022300018.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300019.wav | SPEAKER_01 | agent_candidate | 5 | 5.855 | 0.434251 | 1.171 | 0.624 | 0.554 | 13.328 | DETECTED | Y | 00__350002022300019.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300020.wav | SPEAKER_01 | agent_candidate | 215 | 754.177 | 0.727906 | 3.5078 | 2.7 | 1.162 | 1035.38 | DETECTED | Y | 00__350002022300020.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300021.wav | SPEAKER_01 | agent_candidate | 75 | 80.611 | 0.154875 | 1.074813 | 0.776 | 0.605 | 516.558 | DETECTED | Y | 00__350002022300021.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300022.wav | SPEAKER_01 | agent_candidate | 7 | 16.217 | 0.652858 | 2.316714 | 0.793 | 1.853 | 26.339 | DETECTED | Y | 00__350002022300022.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300023.wav | SPEAKER_01 | agent_candidate | 51 | 47.759 | 0.15959 | 0.936451 | 0.709 | 0.352 | 299.613 | DETECTED | Y | 00__350002022300023.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300024.wav | SPEAKER_01 | agent_candidate | 9 | 25.092 | 0.821961 | 2.788 | 2.683 | 1.381 | 30.895 | DETECTED | Y | 00__350002022300024.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| ... 중간 950행은 전체 데이터 부록 ZIP에 원본으로 포함 ... | ||||||||||||||||
| 09__350002022300975.wav | SPEAKER_01 | agent_candidate | 5 | 10.261 | 0.401102 | 2.0522 | 2.076 | 0.436 | 21.597 | DETECTED | Y | 09__350002022300975.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300976.wav | SPEAKER_01 | agent_candidate | 21 | 23.067 | 0.192201 | 1.098429 | 0.962 | 3.676 | 119.067 | DETECTED | Y | 09__350002022300976.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300977.wav | SPEAKER_01 | agent_candidate | 27 | 34.83 | 0.290868 | 1.29 | 1.232 | 5.161 | 119.978 | DETECTED | Y | 09__350002022300977.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300978.wav | SPEAKER_01 | agent_candidate | 19 | 25.112 | 0.351222 | 1.321684 | 0.759 | 2.039 | 71.615 | DETECTED | Y | 09__350002022300978.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300979.wav | SPEAKER_01 | agent_candidate | 0 | 0 | 0 | MISSING_NO_SEGMENTS | N | No segment for this speaker label in pyannote output; kept as zero-slot for 1,000 x 2 audit balance | 09__350002022300979.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | |||||
| 09__350002022300980.wav | SPEAKER_01 | agent_candidate | 15 | 28.857 | 0.642151 | 1.9238 | 1.282 | 2.579 | 43.552 | DETECTED | Y | 09__350002022300980.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300981.wav | SPEAKER_01 | agent_candidate | 33 | 46.796 | 0.334513 | 1.418061 | 1.164 | 2.647 | 140.228 | DETECTED | Y | 09__350002022300981.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300982.wav | SPEAKER_01 | agent_candidate | 0 | 0 | 0 | MISSING_NO_SEGMENTS | N | No segment for this speaker label in pyannote output; kept as zero-slot for 1,000 x 2 audit balance | 09__350002022300982.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | |||||
| 09__350002022300983.wav | SPEAKER_01 | agent_candidate | 50 | 59.064 | 0.29287 | 1.18128 | 0.8355 | 5.448 | 202.193 | DETECTED | Y | 09__350002022300983.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300984.wav | SPEAKER_01 | agent_candidate | 0 | 0 | 0 | MISSING_NO_SEGMENTS | N | No segment for this speaker label in pyannote output; kept as zero-slot for 1,000 x 2 audit balance | 09__350002022300984.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | |||||
| 09__350002022300985.wav | SPEAKER_01 | agent_candidate | 11 | 35.067 | 0.779475 | 3.187909 | 3.341 | 1.55 | 45.897 | DETECTED | Y | 09__350002022300985.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300986.wav | SPEAKER_01 | agent_candidate | 36 | 95.293 | 0.55428 | 2.647028 | 2.295 | 0.571 | 171.92 | DETECTED | Y | 09__350002022300986.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300987.wav | SPEAKER_01 | agent_candidate | 28 | 50.706 | 0.297298 | 1.810929 | 1.409 | 4.064 | 169.169 | DETECTED | Y | 09__350002022300987.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300988.wav | SPEAKER_01 | agent_candidate | 49 | 101.856 | 0.627436 | 2.078694 | 1.738 | 1.415 | 161.693 | DETECTED | Y | 09__350002022300988.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300989.wav | SPEAKER_01 | agent_candidate | 89 | 237.939 | 0.45624 | 2.673472 | 2.228 | 1.111 | 521.553 | DETECTED | Y | 09__350002022300989.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300990.wav | SPEAKER_01 | agent_candidate | 28 | 25.463 | 0.14802 | 0.909393 | 0.5485 | 9.093 | 172.392 | DETECTED | Y | 09__350002022300990.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300991.wav | SPEAKER_01 | agent_candidate | 16 | 29.634 | 0.198901 | 1.852125 | 0.768 | 1.938 | 147.974 | DETECTED | Y | 09__350002022300991.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300992.wav | SPEAKER_01 | agent_candidate | 15 | 23.729 | 0.388548 | 1.581933 | 1.519 | 3.322 | 61.625 | DETECTED | Y | 09__350002022300992.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300993.wav | SPEAKER_01 | agent_candidate | 6 | 16.841 | 0.567362 | 2.806833 | 0.9365 | 0.031 | 29.714 | DETECTED | Y | 09__350002022300993.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300994.wav | SPEAKER_01 | agent_candidate | 2 | 6.261 | 0.457475 | 3.1305 | 3.1305 | 8.165 | 14.763 | DETECTED | Y | 09__350002022300994.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300995.wav | SPEAKER_01 | agent_candidate | 34 | 55.691 | 0.36426 | 1.637971 | 0.5315 | 9.278 | 154.758 | DETECTED | Y | 09__350002022300995.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300996.wav | SPEAKER_01 | agent_candidate | 23 | 23.676 | 0.395331 | 1.029391 | 0.422 | 0.031 | 58.385 | DETECTED | Y | 09__350002022300996.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 29 | 65.105 | 0.636015 | 2.245 | 1.35 | 2.242 | 103.154 | DETECTED | Y | 09__350002022300997.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300998.wav | SPEAKER_01 | agent_candidate | 6 | 19.035 | 0.428244 | 3.1725 | 1.3585 | 5.954 | 44.767 | DETECTED | Y | 09__350002022300998.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300999.wav | SPEAKER_01 | agent_candidate | 6 | 22.596 | 0.67186 | 3.766 | 3.417 | 1.432 | 32.887 | DETECTED | Y | 09__350002022300999.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file |
산출물 CSV: research_continuity/25_customer_agent_interaction_v182/speaker_customer_agent_call_wide_v182.csv (행 1,000, 열 13)
대용량 표 요약·앞/뒤 표본 포함, 원본은 데이터 ZIP 수록
| audio_name | speaker_count | call_start_sec | call_end_sec | call_duration_sec | speaker0_segments | speaker0_speech_sec | speaker0_speech_ratio | speaker0_mean_segment_sec | speaker1_segments | speaker1_speech_sec | speaker1_speech_ratio | speaker1_mean_segment_sec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00__350002022300000.wav | 2 | 0.031 | 523.713 | 523.682 | 89 | 141.581 | 0.270357 | 1.590798 | 105 | 189.085 | 0.361068 | 1.80081 |
| 00__350002022300001.wav | 2 | 0.301 | 145.358 | 145.057 | 29 | 59.638 | 0.411135 | 2.056483 | 32 | 67.567 | 0.465796 | 2.111469 |
| 00__350002022300002.wav | 2 | 0.588 | 63.076 | 62.488 | 17 | 33.024 | 0.528485 | 1.942588 | 19 | 17.432 | 0.278966 | 0.917474 |
| 00__350002022300003.wav | 2 | 0.858 | 54.082 | 53.224 | 12 | 24.081 | 0.452446 | 2.00675 | 18 | 22.645 | 0.425466 | 1.258056 |
| 00__350002022300004.wav | 2 | 0.082 | 51.922 | 51.84 | 14 | 35.707 | 0.688792 | 2.5505 | 17 | 19.185 | 0.370081 | 1.128529 |
| 00__350002022300005.wav | 2 | 2.191 | 29.275 | 27.084 | 7 | 10.664 | 0.393738 | 1.523429 | 6 | 17.112 | 0.631812 | 2.852 |
| 00__350002022300006.wav | 2 | 0.79 | 97.754 | 96.964 | 26 | 37.276 | 0.384431 | 1.433692 | 27 | 33.682 | 0.347366 | 1.247481 |
| 00__350002022300007.wav | 2 | 0.031 | 220.165 | 220.134 | 32 | 67.232 | 0.305414 | 2.101 | 31 | 58.944 | 0.267764 | 1.901419 |
| 00__350002022300008.wav | 2 | 0.082 | 76.036 | 75.954 | 12 | 24.656 | 0.324618 | 2.054667 | 12 | 26.916 | 0.354372 | 2.243 |
| 00__350002022300009.wav | 2 | 0.824 | 69.522 | 68.698 | 16 | 25.819 | 0.375833 | 1.613687 | 19 | 26.106 | 0.380011 | 1.374 |
| 00__350002022300010.wav | 1 | 0.031 | 6.595 | 6.564 | 2 | 6.294 | 0.958867 | 3.147 | ||||
| 00__350002022300011.wav | 2 | 1.162 | 158.082 | 156.92 | 21 | 35.894 | 0.228741 | 1.709238 | 28 | 41.734 | 0.265957 | 1.4905 |
| 00__350002022300012.wav | 2 | 1.229 | 233.53 | 232.301 | 64 | 126.549 | 0.544763 | 1.977328 | 33 | 86.742 | 0.373403 | 2.628545 |
| 00__350002022300013.wav | 2 | 0.79 | 320.977 | 320.187 | 58 | 191.377 | 0.597704 | 3.299603 | 92 | 134.245 | 0.419271 | 1.459185 |
| 00__350002022300014.wav | 2 | 0.419 | 47.703 | 47.284 | 11 | 19.811 | 0.418979 | 1.801 | 12 | 11.729 | 0.248054 | 0.977417 |
| 00__350002022300015.wav | 2 | 1.077 | 48.108 | 47.031 | 13 | 31.0 | 0.65914 | 2.384615 | 6 | 17.397 | 0.369905 | 2.8995 |
| 00__350002022300016.wav | 2 | 1.263 | 21.952 | 20.689 | 4 | 7.121 | 0.344193 | 1.78025 | 9 | 9.367 | 0.452753 | 1.040778 |
| 00__350002022300017.wav | 2 | 1.229 | 22.812 | 21.583 | 7 | 7.948 | 0.368253 | 1.135429 | 5 | 13.315 | 0.616921 | 2.663 |
| 00__350002022300018.wav | 2 | 1.364 | 521.232 | 519.868 | 119 | 291.259 | 0.560256 | 2.447555 | 108 | 113.851 | 0.219 | 1.054176 |
| 00__350002022300019.wav | 2 | 0.554 | 14.037 | 13.483 | 5 | 8.269 | 0.613291 | 1.6538 | 5 | 5.855 | 0.434251 | 1.171 |
| 00__350002022300020.wav | 2 | 0.031 | 1036.122 | 1036.091 | 162 | 210.332 | 0.203005 | 1.298346 | 215 | 754.177 | 0.727906 | 3.5078 |
| 00__350002022300021.wav | 2 | 0.605 | 521.097 | 520.492 | 103 | 417.253 | 0.801651 | 4.051 | 75 | 80.611 | 0.154875 | 1.074813 |
| 00__350002022300022.wav | 2 | 1.853 | 26.693 | 24.84 | 5 | 13.787 | 0.555032 | 2.7574 | 7 | 16.217 | 0.652858 | 2.316714 |
| 00__350002022300023.wav | 2 | 0.352 | 299.613 | 299.261 | 68 | 215.477 | 0.72003 | 3.168779 | 51 | 47.759 | 0.15959 | 0.936451 |
| 00__350002022300024.wav | 2 | 0.368 | 30.895 | 30.527 | 10 | 6.717 | 0.220035 | 0.6717 | 9 | 25.092 | 0.821961 | 2.788 |
| ... 중간 950행은 전체 데이터 부록 ZIP에 원본으로 포함 ... | ||||||||||||
| 09__350002022300975.wav | 2 | 0.436 | 26.018 | 25.582 | 6 | 15.846 | 0.61942 | 2.641 | 5 | 10.261 | 0.401102 | 2.0522 |
| 09__350002022300976.wav | 2 | 0.875 | 120.89 | 120.015 | 34 | 65.137 | 0.54274 | 1.915794 | 21 | 23.067 | 0.192201 | 1.098429 |
| 09__350002022300977.wav | 2 | 0.25 | 119.995 | 119.745 | 26 | 61.074 | 0.510034 | 2.349 | 27 | 34.83 | 0.290868 | 1.29 |
| 09__350002022300978.wav | 2 | 0.605 | 72.104 | 71.499 | 16 | 35.268 | 0.493266 | 2.20425 | 19 | 25.112 | 0.351222 | 1.321684 |
| 09__350002022300979.wav | 1 | 0.031 | 5.245 | 5.214 | 2 | 4.911 | 0.941887 | 2.4555 | ||||
| 09__350002022300980.wav | 2 | 0.031 | 44.969 | 44.938 | 13 | 14.766 | 0.328586 | 1.135846 | 15 | 28.857 | 0.642151 | 1.9238 |
| 09__350002022300981.wav | 2 | 0.335 | 140.228 | 139.893 | 27 | 55.959 | 0.400013 | 2.072556 | 33 | 46.796 | 0.334513 | 1.418061 |
| 09__350002022300982.wav | 1 | 0.841 | 6.427 | 5.586 | 1 | 5.586 | 1.0 | 5.586 | ||||
| 09__350002022300983.wav | 2 | 0.588 | 202.261 | 201.673 | 54 | 95.141 | 0.471759 | 1.76187 | 50 | 59.064 | 0.29287 | 1.18128 |
| 09__350002022300984.wav | 1 | 0.993 | 6.595 | 5.602 | 1 | 5.602 | 1.0 | 5.602 | ||||
| 09__350002022300985.wav | 2 | 1.55 | 46.538 | 44.988 | 7 | 9.247 | 0.205544 | 1.321 | 11 | 35.067 | 0.779475 | 3.187909 |
| 09__350002022300986.wav | 2 | 0.571 | 172.493 | 171.922 | 47 | 78.671 | 0.457597 | 1.673851 | 36 | 95.293 | 0.55428 | 2.647028 |
| 09__350002022300987.wav | 2 | 0.672 | 171.228 | 170.556 | 40 | 96.525 | 0.565943 | 2.413125 | 28 | 50.706 | 0.297298 | 1.810929 |
| 09__350002022300988.wav | 2 | 1.415 | 163.752 | 162.337 | 9 | 22.46 | 0.138354 | 2.495556 | 49 | 101.856 | 0.627436 | 2.078694 |
| 09__350002022300989.wav | 2 | 0.031 | 521.553 | 521.522 | 111 | 217.061 | 0.416207 | 1.955505 | 89 | 237.939 | 0.45624 | 2.673472 |
| 09__350002022300990.wav | 2 | 0.655 | 172.679 | 172.024 | 39 | 95.46 | 0.554923 | 2.447692 | 28 | 25.463 | 0.14802 | 0.909393 |
| 09__350002022300991.wav | 2 | 0.622 | 149.611 | 148.989 | 44 | 110.209 | 0.739712 | 2.50475 | 16 | 29.634 | 0.198901 | 1.852125 |
| 09__350002022300992.wav | 2 | 0.554 | 61.625 | 61.071 | 11 | 19.862 | 0.325228 | 1.805636 | 15 | 23.729 | 0.388548 | 1.581933 |
| 09__350002022300993.wav | 2 | 0.031 | 29.714 | 29.683 | 4 | 14.26 | 0.48041 | 3.565 | 6 | 16.841 | 0.567362 | 2.806833 |
| 09__350002022300994.wav | 2 | 1.077 | 14.763 | 13.686 | 4 | 8.168 | 0.596814 | 2.042 | 2 | 6.261 | 0.457475 | 3.1305 |
| 09__350002022300995.wav | 2 | 1.87 | 154.758 | 152.888 | 45 | 89.491 | 0.585337 | 1.988689 | 34 | 55.691 | 0.36426 | 1.637971 |
| 09__350002022300996.wav | 2 | 0.031 | 59.92 | 59.889 | 22 | 41.901 | 0.699644 | 1.904591 | 23 | 23.676 | 0.395331 | 1.029391 |
| 09__350002022300997.wav | 2 | 0.79 | 103.154 | 102.364 | 30 | 30.391 | 0.296891 | 1.013033 | 29 | 65.105 | 0.636015 | 2.245 |
| 09__350002022300998.wav | 2 | 0.318 | 44.767 | 44.449 | 8 | 12.353 | 0.277914 | 1.544125 | 6 | 19.035 | 0.428244 | 3.1725 |
| 09__350002022300999.wav | 2 | 0.773 | 34.405 | 33.632 | 6 | 9.265 | 0.275482 | 1.544167 | 6 | 22.596 | 0.67186 | 3.766 |
산출물 CSV: research_continuity/25_customer_agent_interaction_v182/speaker_role_mapping_template_v182.csv (행 2,000, 열 6)
대용량 표 요약·앞/뒤 표본 포함, 원본은 데이터 ZIP 수록
| audio_name | speaker | role_candidate | role_confirmed | confidence | evidence_note |
|---|---|---|---|---|---|
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300001.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300001.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300002.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300002.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300003.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300003.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300004.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300004.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300005.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300005.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300006.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300006.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300007.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300007.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300008.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300008.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300009.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300009.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300010.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300010.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300011.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300011.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 00__350002022300012.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| ... 중간 1,950행은 전체 데이터 부록 ZIP에 원본으로 포함 ... | |||||
| 09__350002022300987.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300988.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300988.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300989.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300989.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300990.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300990.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300991.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300991.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300992.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300992.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300993.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300993.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300994.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300994.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300995.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300995.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300996.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300996.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300998.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300999.wav | SPEAKER_00 | customer_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_00을 고객 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 | |
| 09__350002022300999.wav | SPEAKER_01 | agent_candidate | NEEDS_MANUAL_VALIDATION | 초기 가정: SPEAKER_01을 상담사 후보로 두되, 실제 상담 시작 멘트/STT/청취 검증 필요 |
산출물 CSV: research_continuity/25_customer_agent_interaction_v182/speaker_side_candidate_records_2000_v194.csv (행 2,000, 열 17)
대용량 표 요약·앞/뒤 표본 포함, 원본은 데이터 ZIP 수록
| audio_name | speaker | role_candidate | segment_count | total_speech_sec | speech_ratio_in_call | mean_segment_sec | median_segment_sec | first_start_sec | last_end_sec | side_status | detected_in_diarization | missing_reason | speaker_side_key | role_confirmed | claim_policy | unit_definition |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00__350002022300000.wav | SPEAKER_00 | customer_candidate | 89 | 141.581 | 0.270357 | 1.590798 | 1.063 | 0.031 | 522.093 | DETECTED | Y | 00__350002022300000.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300000.wav | SPEAKER_01 | agent_candidate | 105 | 189.085 | 0.361068 | 1.80081 | 0.861 | 4.267 | 523.713 | DETECTED | Y | 00__350002022300000.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300001.wav | SPEAKER_00 | customer_candidate | 29 | 59.638 | 0.411135 | 2.056483 | 1.401 | 0.301 | 145.358 | DETECTED | Y | 00__350002022300001.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300001.wav | SPEAKER_01 | agent_candidate | 32 | 67.567 | 0.465796 | 2.111469 | 1.7635 | 3.001 | 144.515 | DETECTED | Y | 00__350002022300001.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300002.wav | SPEAKER_00 | customer_candidate | 17 | 33.024 | 0.528485 | 1.942588 | 1.063 | 3.001 | 63.076 | DETECTED | Y | 00__350002022300002.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300002.wav | SPEAKER_01 | agent_candidate | 19 | 17.432 | 0.278966 | 0.917474 | 0.726 | 0.588 | 62.502 | DETECTED | Y | 00__350002022300002.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300003.wav | SPEAKER_00 | customer_candidate | 12 | 24.081 | 0.452446 | 2.00675 | 1.7385 | 1.786 | 54.082 | DETECTED | Y | 00__350002022300003.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300003.wav | SPEAKER_01 | agent_candidate | 18 | 22.645 | 0.425466 | 1.258056 | 1.2655 | 0.858 | 50.74 | DETECTED | Y | 00__350002022300003.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300004.wav | SPEAKER_00 | customer_candidate | 14 | 35.707 | 0.688792 | 2.5505 | 2.472 | 1.313 | 51.922 | DETECTED | Y | 00__350002022300004.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300004.wav | SPEAKER_01 | agent_candidate | 17 | 19.185 | 0.370081 | 1.128529 | 0.742 | 0.082 | 50.437 | DETECTED | Y | 00__350002022300004.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300005.wav | SPEAKER_00 | customer_candidate | 7 | 10.664 | 0.393738 | 1.523429 | 1.755 | 2.697 | 29.275 | DETECTED | Y | 00__350002022300005.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300005.wav | SPEAKER_01 | agent_candidate | 6 | 17.112 | 0.631812 | 2.852 | 2.5905 | 2.191 | 29.191 | DETECTED | Y | 00__350002022300005.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300006.wav | SPEAKER_00 | customer_candidate | 26 | 37.276 | 0.384431 | 1.433692 | 1.139 | 0.79 | 97.012 | DETECTED | Y | 00__350002022300006.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300006.wav | SPEAKER_01 | agent_candidate | 27 | 33.682 | 0.347366 | 1.247481 | 0.81 | 3.102 | 97.754 | DETECTED | Y | 00__350002022300006.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300007.wav | SPEAKER_00 | customer_candidate | 32 | 67.232 | 0.305414 | 2.101 | 2.076 | 4.199 | 220.047 | DETECTED | Y | 00__350002022300007.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300007.wav | SPEAKER_01 | agent_candidate | 31 | 58.944 | 0.267764 | 1.901419 | 1.181 | 0.031 | 220.165 | DETECTED | Y | 00__350002022300007.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300008.wav | SPEAKER_00 | customer_candidate | 12 | 24.656 | 0.324618 | 2.054667 | 1.6455 | 2.393 | 76.036 | DETECTED | Y | 00__350002022300008.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300008.wav | SPEAKER_01 | agent_candidate | 12 | 26.916 | 0.354372 | 2.243 | 1.8395 | 0.082 | 75.547 | DETECTED | Y | 00__350002022300008.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300009.wav | SPEAKER_00 | customer_candidate | 16 | 25.819 | 0.375833 | 1.613687 | 1.451 | 0.824 | 68.999 | DETECTED | Y | 00__350002022300009.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300009.wav | SPEAKER_01 | agent_candidate | 19 | 26.106 | 0.380011 | 1.374 | 1.198 | 4.705 | 69.522 | DETECTED | Y | 00__350002022300009.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300010.wav | SPEAKER_00 | customer_candidate | 2 | 6.294 | 0.958867 | 3.147 | 3.147 | 0.031 | 6.595 | DETECTED | Y | 00__350002022300010.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300010.wav | SPEAKER_01 | agent_candidate | 0 | 0 | 0 | MISSING_NO_SEGMENTS | N | No segment for this speaker label in pyannote output; kept as zero-slot for 1,000 x 2 audit balance | 00__350002022300010.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | |||||
| 00__350002022300011.wav | SPEAKER_00 | customer_candidate | 21 | 35.894 | 0.228741 | 1.709238 | 0.945 | 4.199 | 155.669 | DETECTED | Y | 00__350002022300011.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300011.wav | SPEAKER_01 | agent_candidate | 28 | 41.734 | 0.265957 | 1.4905 | 0.8355 | 1.162 | 158.082 | DETECTED | Y | 00__350002022300011.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 00__350002022300012.wav | SPEAKER_00 | customer_candidate | 64 | 126.549 | 0.544763 | 1.977328 | 1.7635 | 1.229 | 233.53 | DETECTED | Y | 00__350002022300012.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| ... 중간 1,950행은 전체 데이터 부록 ZIP에 원본으로 포함 ... | ||||||||||||||||
| 09__350002022300987.wav | SPEAKER_01 | agent_candidate | 28 | 50.706 | 0.297298 | 1.810929 | 1.409 | 4.064 | 169.169 | DETECTED | Y | 09__350002022300987.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300988.wav | SPEAKER_00 | customer_candidate | 9 | 22.46 | 0.138354 | 2.495556 | 0.641 | 26.204 | 163.752 | DETECTED | Y | 09__350002022300988.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300988.wav | SPEAKER_01 | agent_candidate | 49 | 101.856 | 0.627436 | 2.078694 | 1.738 | 1.415 | 161.693 | DETECTED | Y | 09__350002022300988.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300989.wav | SPEAKER_00 | customer_candidate | 111 | 217.061 | 0.416207 | 1.955505 | 1.401 | 0.031 | 521.452 | DETECTED | Y | 09__350002022300989.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300989.wav | SPEAKER_01 | agent_candidate | 89 | 237.939 | 0.45624 | 2.673472 | 2.228 | 1.111 | 521.553 | DETECTED | Y | 09__350002022300989.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300990.wav | SPEAKER_00 | customer_candidate | 39 | 95.46 | 0.554923 | 2.447692 | 1.654 | 0.655 | 172.679 | DETECTED | Y | 09__350002022300990.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300990.wav | SPEAKER_01 | agent_candidate | 28 | 25.463 | 0.14802 | 0.909393 | 0.5485 | 9.093 | 172.392 | DETECTED | Y | 09__350002022300990.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300991.wav | SPEAKER_00 | customer_candidate | 44 | 110.209 | 0.739712 | 2.50475 | 2.371 | 0.622 | 149.611 | DETECTED | Y | 09__350002022300991.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300991.wav | SPEAKER_01 | agent_candidate | 16 | 29.634 | 0.198901 | 1.852125 | 0.768 | 1.938 | 147.974 | DETECTED | Y | 09__350002022300991.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300992.wav | SPEAKER_00 | customer_candidate | 11 | 19.862 | 0.325228 | 1.805636 | 1.89 | 0.554 | 60.899 | DETECTED | Y | 09__350002022300992.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300992.wav | SPEAKER_01 | agent_candidate | 15 | 23.729 | 0.388548 | 1.581933 | 1.519 | 3.322 | 61.625 | DETECTED | Y | 09__350002022300992.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300993.wav | SPEAKER_00 | customer_candidate | 4 | 14.26 | 0.48041 | 3.565 | 4.219 | 0.925 | 15.742 | DETECTED | Y | 09__350002022300993.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300993.wav | SPEAKER_01 | agent_candidate | 6 | 16.841 | 0.567362 | 2.806833 | 0.9365 | 0.031 | 29.714 | DETECTED | Y | 09__350002022300993.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300994.wav | SPEAKER_00 | customer_candidate | 4 | 8.168 | 0.596814 | 2.042 | 1.0885 | 1.077 | 13.514 | DETECTED | Y | 09__350002022300994.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300994.wav | SPEAKER_01 | agent_candidate | 2 | 6.261 | 0.457475 | 3.1305 | 3.1305 | 8.165 | 14.763 | DETECTED | Y | 09__350002022300994.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300995.wav | SPEAKER_00 | customer_candidate | 45 | 89.491 | 0.585337 | 1.988689 | 1.384 | 1.87 | 153.83 | DETECTED | Y | 09__350002022300995.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300995.wav | SPEAKER_01 | agent_candidate | 34 | 55.691 | 0.36426 | 1.637971 | 0.5315 | 9.278 | 154.758 | DETECTED | Y | 09__350002022300995.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300996.wav | SPEAKER_00 | customer_candidate | 22 | 41.901 | 0.699644 | 1.904591 | 0.8355 | 0.368 | 59.92 | DETECTED | Y | 09__350002022300996.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300996.wav | SPEAKER_01 | agent_candidate | 23 | 23.676 | 0.395331 | 1.029391 | 0.422 | 0.031 | 58.385 | DETECTED | Y | 09__350002022300996.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300997.wav | SPEAKER_00 | customer_candidate | 30 | 30.391 | 0.296891 | 1.013033 | 0.8015 | 0.79 | 103.053 | DETECTED | Y | 09__350002022300997.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300997.wav | SPEAKER_01 | agent_candidate | 29 | 65.105 | 0.636015 | 2.245 | 1.35 | 2.242 | 103.154 | DETECTED | Y | 09__350002022300997.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300998.wav | SPEAKER_00 | customer_candidate | 8 | 12.353 | 0.277914 | 1.544125 | 1.1395 | 0.318 | 43.113 | DETECTED | Y | 09__350002022300998.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300998.wav | SPEAKER_01 | agent_candidate | 6 | 19.035 | 0.428244 | 3.1725 | 1.3585 | 5.954 | 44.767 | DETECTED | Y | 09__350002022300998.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300999.wav | SPEAKER_00 | customer_candidate | 6 | 9.265 | 0.275482 | 1.544167 | 0.616 | 0.773 | 34.405 | DETECTED | Y | 09__350002022300999.wav::SPEAKER_00 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file | ||
| 09__350002022300999.wav | SPEAKER_01 | agent_candidate | 6 | 22.596 | 0.67186 | 3.766 | 3.417 | 1.432 | 32.887 | DETECTED | Y | 09__350002022300999.wav::SPEAKER_01 | ROLE_MAPPING_REQUIRED_BEFORE_CUSTOMER_AGENT_CLAIM | call_speaker_side_record_not_audio_file |
결과 해석
슬롯을 고정하면 누락 통화를 포함한 전체 1,000통화 기준 화자 후보 비교가 가능하다.
한계 및 논문 반영 기준
SPEAKER_00을 고객, SPEAKER_01을 상담사로 자동 치환하지 않는다.